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23andMe bankruptcy raises privacy concerns for millions of users

23andMe bankruptcy raises privacy concerns for millions of users
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      SO IT DOESN'T CREATE TOO MUCH NOISE FOR THE NEIGHBORHOOD. >> WE ALREADY SUSPECT THAT POSSIBILITY. OF OUR DATA ARE ALREADY OUT THERE. 23 AND ME JUST ANNOUNCED THEY'RE FILING FOR BANKRUPTCY. >> THIS COMPANY HAS THE PERSONAL INFORMATION OF MILLIONS AND MILLIONS OF PEOPLE. I DID IT LAST YEAR FOUND OUT MOSTLY FROM GERMANY AND ENGLAND AND MY FAMILY'S FROM IRELAND AND SCOTLAND. >> FOR THE PAST 20 YEARS, 23 AND ME HAS BEEN CONNECTING PEOPLE TO FAMILY AROUND THE WORLD. BUT ALL OF THAT PERSONAL INFORMATION THE COMPANY HAS HAS SOME PEOPLE CONCERNED OF WHAT HAPPENS IF THE COMPANY GOES BANKRUPT. >> SAMANTHA ROMERO SPOKE WITH PEOPLE ABOUT THEIR CONCERNS. >> I I'VE GOT I'VE GOT 23 AND ME HAS A HISTORY OF BRINGING FAMILIES TOGETHER LIKE THESE LONG-LOST SISTERS. REUNITING IN FORT MYERS BACK IN OCTOBER. TALKED FOR LIKE AN HOUR A HALF. >> WAS LIKE WE ABOUT OUR LIVES. NOW THAT SAME DNA TESTING COMPANY IS CAUSING PANIC. IS OUR DATA ALREADY GAW WITH THE BANKRUPTCY ANNOUNCEMENT AND A POTENTIAL SALE LOOMING, 15 MILLION USERS COULD HAVE THEIR PERSONAL INFORMATION IN DIFFERENT HANDS. PRIVACY IS THE MAIN CONCERN. YOU NEED TO FIND OUT WHERE SAMPLES GOING. JEAN POINT A COMPUTER INFORMATION SYSTEMS INSTRUCTOR AT FLORIDA GULF COAST UNIVERSITY IS ALSO A 23 AND ME USER. MY FAMILY ACTUALLY WITHIN THEIR THIS WEEK AND WE DELETED HOUR PER FALLS. IF YOU'VE EVER USED 23 AND NEED TO TRACE YOUR ANCESTRY, YOU MIGHT BE WONDERING WHERE DOES YOUR DNA GO? NOW THAT THE COMPANY FILED FOR BANKRUPTCY? >> BUT THE ANSWER TO THAT QUESTION IS NOT SO CLEAR, EVEN THOUGH YOU DELETE ALL YOUR INFORMATION. WHERE'S YOUR SAMPLE? SO WILL 23 ME DESTROY YOUR SAMPLE UPON YOU ASKING FOR YOUR PROFILE. >> TO BE DESTROYED. I CAN'T GUARANTEE THAT HAS MILLIONS OF USERS SCRAMBLE FOR ANSWERS. WEBSITE TRAFFIC TO 23 AND ME IS LEADING TO CRASHES. I CAN GUARANTEE THAT YOU'RE GOING TO GET IN THERE ANYTIME SOON OR IF THEY'RE GOING TO KEEP THE SYSTEM WITH THE AMOUNT OF USERS THAT BELIEVING THEI
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      23andMe bankruptcy raises privacy concerns for millions of users
      Genetic testing giant 23andMe is facing a turbulent future after filing for bankruptcy, leaving millions of customers questioning the security of their most personal data — their DNA.The company, known for helping users trace their ancestry and genetic traits, has a database of over 15 million users. However, after a recent data breach exposed sensitive user information, concerns over data privacy have only intensified.With bankruptcy proceedings underway, cybersecurity experts warn that user data could be at risk, depending on how the company restructures — or who acquires it.Gene Hoyt, a computer information systems instructor at Florida Gulf Coast University, says many users fear what will happen to their genetic data now that the company is in financial turmoil.“We already suspect that the possibility of our data is out there,” Hoyt said. “So when we heard that the bankruptcy proceedings started, it definitely makes you wonder — is our data already gone?”While 23andMe allows users to delete their online profiles, Hoyt raises another critical concern: the physical DNA samples.“Even if you delete all your information, where’s your sample?” he said. “Will 23andMe destroy your sample if you ask for your profile to be deleted? I can’t guarantee that.”The uncertainty has led many users to take immediate action. Hoyt, along with his family, recently deleted their profiles as a precaution.“When this company gets sold to whatever entity it goes to, they have the rights to all the content that 23andme has,” he said.As word spreads about potential risks, an increasing number of users are logging in to delete their data — so many, in fact, that the company’s website reportedly crashed due to high traffic.“I can't guarantee that you're going to get in there any time soon, or if they're going to keep the system up with the amount of users that are deleting their active data,” Hoyt said.For those concerned about their privacy, experts recommend downloading your data before deleting your account, request a copy of your genetic reports through the 23andMe website.The California attorney general has also advised users to take these precautions to minimize risk.To Delete Genetic Data from 23andMe:Consumers can delete their account and personal information by taking the following steps:Log into your 23andMe account on their website. Go to the “Settings” section of your profile.Scroll to a section labeled “23andMe Data” at the bottom of the page. Click “View” next to “23andMe Data”Download your data: If you want a copy of your genetic data for personal storage, choose the option to download it to your device before proceeding.Scroll to the “Delete Data” section. Click “Permanently Delete Data.” Confirm your request: You’ll receive an email from 23andMe; follow the link in the email to confirm your deletion request.

      Genetic testing giant 23andMe is facing a turbulent future after filing for bankruptcy, leaving millions of customers questioning the security of their most personal data — their DNA.

      The company, known for helping users trace their ancestry and genetic traits, has a database of over 15 million users. However, after a recent data breach exposed sensitive user information, concerns over data privacy have only intensified.

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      With bankruptcy proceedings underway, cybersecurity experts warn that user data could be at risk, depending on how the company restructures — or who acquires it.

      Gene Hoyt, a computer information systems instructor at Florida Gulf Coast University, says many users fear what will happen to their genetic data now that the company is in financial turmoil.

      “We already suspect that the possibility of our data is out there,” Hoyt said. “So when we heard that the bankruptcy proceedings started, it definitely makes you wonder — is our data already gone?”

      While 23andMe allows users to delete their online profiles, Hoyt raises another critical concern: the physical DNA samples.

      “Even if you delete all your information, where’s your sample?” he said. “Will 23andMe destroy your sample if you ask for your profile to be deleted? I can’t guarantee that.”

      The uncertainty has led many users to take immediate action. Hoyt, along with his family, recently deleted their profiles as a precaution.

      “When this company gets sold to whatever entity it goes to, they have the rights to all the content that 23andme has,” he said.

      As word spreads about potential risks, an increasing number of users are logging in to delete their data — so many, in fact, that the company’s website reportedly crashed due to high traffic.

      “I can't guarantee that you're going to get in there any time soon, or if they're going to keep the system up with the amount of users that are deleting their active data,” Hoyt said.

      For those concerned about their privacy, experts recommend downloading your data before deleting your account, request a copy of your genetic reports through the 23andMe website.

      The California attorney general has also advised users to take these precautions to minimize risk.

      To Delete Genetic Data from 23andMe:

      1. Consumers can delete their account and personal information by taking the following steps:
      2. Log into your 23andMe account on their website.
      3. Go to the “Settings” section of your profile.
      4. Scroll to a section labeled “23andMe Data” at the bottom of the page.
      5. Click “View” next to “23andMe Data”
      6. Download your data: If you want a copy of your genetic data for personal storage, choose the option to download it to your device before proceeding.
      7. Scroll to the “Delete Data” section.
      8. Click “Permanently Delete Data.”
      9. Confirm your request: You’ll receive an email from 23andMe; follow the link in the email to confirm your deletion request.